I am in the process of writing a case study on Tiffin lunchbox in Malaysia. Apparently, Harvard has conducted a case study on the amazing success of dabbawalas (tiffin carrier) in Mumbai, India. The system in Mumbai is so efficient even FedEx, reportedly envy the dabbawalas. Full story below.
Note: There is also a dabbawalas tourism, but not covered in the article below.
Image credit - Sweven Tours
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